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OUR VALUE AND DIFFERENCE
We're passionate property professionals and our clients value our industry knowledge. We delivered over 5,000 reports last year for Savills, Douglas & Gordon and Chestertons alone. We have strong relationships with both international and independent agents.
Customer service is paramount in every aspect of our offering. We are an extension of our client’s brand and therefore must deliver excellence within our field. Our primary role is to provide independent and detailed property inspections, at ACT our value added service extends to the agency, landlord and tenant.
Customer service is paramount in every aspect of our offering. We are an extension of our client’s brand and therefore must deliver excellence within our field. Our primary role is to provide independent and detailed property inspections, at ACT our value added service extends to the agency, landlord and tenant.
AGENCY
• The most accurate and detailed reports available on the market
• Next working day delivery of reports
• Immediate feedback of property condition during inspection
• Guarantee that all reports include photographed and recorded: meter readings, smoke alarms, keys and signatures
• Next working day delivery of reports
• Immediate feedback of property condition during inspection
• Guarantee that all reports include photographed and recorded: meter readings, smoke alarms, keys and signatures
LANDLORD
• Detailed and comprehensive report protecting your highly valued asset
• All reports include: meter readings, smoke alarms, keys and signatures
• Photographic supporting evidence, referenced and embedded in all reports
• Easy to read layout of reports – all check in and check out data within one document
• All reports include: meter readings, smoke alarms, keys and signatures
• Photographic supporting evidence, referenced and embedded in all reports
• Easy to read layout of reports – all check in and check out data within one document
TENANT
• Unbiased, independent third party
• Undertake a thorough and unrushed walk through of the property
• Protecting your interests via detailed and comprehensive reporting
• Punctual, professional and experienced property inspectors
• Undertake a thorough and unrushed walk through of the property
• Protecting your interests via detailed and comprehensive reporting
• Punctual, professional and experienced property inspectors
Jay O'Dell
Team Manager for Property Management
Team Manager for Property Management
"Our property management department and local offices have enjoyed working with ACT, both when dealing with their inspectors on site and the team within the office. We share a similar ethos; focusing on customer care while providing accurate and relevant property advice to both our landlords and tenants."
Elsbeth Mauleverer,
Head of Contractors
Head of Contractors
"Having worked with ACT for a number of years we have been very impressed by their professionalism and clarity when carrying out inventories. They are always available on the phone, quick to respond and always happy to go the extra mile."
Sam Smith,
Head of Property Management and Lettings
Head of Property Management and Lettings
"We selected ACT as they are like-minded, highly professional and have the capability to provide us with a consistent quality service."
Marishelle Gibson
Head of Marketing and Property Management at The Country House Company
Head of Marketing and Property Management at The Country House Company
"ACT are terrific to work with! Efficient, reliable and very professional in their interaction with clients. We all welcome the property Inspectors cheery smiles and obvious enthusiasm for their work."
Julia Lickley,
Director of Property Management
Director of Property Management
"ACT are great! They are always available, work around our needs, great attitude, fast and reliable. I am very pleased with them."
Will Hodge,
Senior Property Manager
Senior Property Manager
"Having worked with ACT since 2010 I can safely say they have been incredibly reliable, honest and accommodating at all times. ACT’s professionalism and approachable team make them the first call for all my managed property inventory requirements. Great with landlords & tenants alike, I would recommend ACT over & above any other inventory company"
Brendan Wynne
Director of Residential Lettings and Sales
Director of Residential Lettings and Sales
"Our offices have been working with ACT for several years now and have been impressed by the quick responses and accurate inventories. Their team are professional, friendly, helpful and informative. The feedback we receive from tenants and landlords is always positive."